Guide to local NHS services
Local residents are being urged to use NHS services wisely and ensure they choose the right service for their illness or injury over the winter period.
We have increased our appointments by adding a new Advanced Nurse Practitioner. She is a great asset to our Doctors & you! Please call into reception where our frontline team will be happy to assist you.
Alternatively, there will be a wide range of other local NHS services available during this time including:
• NHS 111
NHS 111 can help residents if they need medical help or advice urgently but it’s not a life-threatening situation. Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.
They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.
• GP out-of-hours service (OOH)
You can access the GP out-of-hours service by calling NHS 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.
Many minor illnesses can be treated at home with basic medicines that are available from your local pharmacy. Stocking up on essential medicines can help you avoid a trip to the GP or even A&E. Medicine cabinet essentials include:
painkillers such as aspirin, paracetamol, and ibuprofen
anti-diarrhoea tablets and rehydration powders
bandages and plasters
antiseptic cream or spray
first aid kit
Local pharmacies can offer expert advice and treatment for a wide range of common conditions and minor injuries.
Pharmacies can help with a range of things including aches and pains, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found HERE.
• Minor Illness and Injury Units
There are a number of Minor Illness and Injury Units (MIIU) across the county that can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment required!
Monday – Sunday: 8am-8pm
Bank holidays: open 8am-8pm
Monday – Friday: 8.30am-6pm
Bank holidays: 8.30-6pm
Monday – Friday: 8.30am-6pm
Bank holidays: 9am-5pm
North Cambs Hospital, Wisbech
Monday -Friday – 8.30-6pm
Saturday/Sunday – closed
• Mental Health – 111 option 2
There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.
The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Click HERE for further information. Calls to NHS 111 are free from a landline or mobile phone.
*Patients registered with practices in Wisbech can access the service via dialling 111. The call handler will then transfer them direct to the FRS service.
• Dental emergency and out-of-hours care
If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.